Demonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.
Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.
Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.
Extensiveexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.
Exceptionalcommunication/interpersonalandorganizationalskills.
EXPERIENCE
1989-PresentOXBRIDGE,INC.
Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.
Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications.
Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.
Coordinatedeliveryschedulesandmonitordeliverypersonnel.
OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice.
Respondtoandresolvecustomercomplaints.
Manageofficeoperationsandproducecorrespondence.
Controlstockandconductpurchasingprocedures.
Assistsalesdepartmentinestablishingclientbase/salesterritories.
EDUCATION
1993-PresentPROPHETJUNIORCOLLEGE
AssociateDegreeProgram
ComputerOperationsProgram:Lotus1-2-3,DatabaseIII,Typing,Word-processing（Multimate），BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComposition.
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